LevelUp Casino support channels
LevelUp Casino offers 24/7 support via the following official channels. All enquiries should be directed to LevelUp via these channels:
- Live chat: available round the clock on LevelUp Casino's website
- Email: the operator provides an email address – check the official website or your account for the current address
Distinction: this page and LevelUp Casino
This portal is an independent information page and is not operated by LevelUp Casino or Novatrix SRL. You will find information here about the casino, its offers and policies – but no direct support from the operator.
For account enquiries, technical issues, withdrawals or other concerns related to your LevelUp account, please use the official support channels of LevelUp Casino directly.
Operator contact information
The operator of LevelUp Casino is Novatrix SRL based in Cartago, Oreamuno, Potrero Cerrado, Cartago, 30703, Costa Rica. The casino is operated under the Tobique Gaming Commission licence (licence no. 0000002).
- Operator: Novatrix SRL
- Company number: 3-102-893958
- Licence jurisdictions: Tobique Gaming Commission
Secure login and account security
When registering or accessing your LevelUp account, you should always follow security best practices:
- Only use the official LevelUp Casino website or app
- Never enter your login credentials to third parties or suspicious websites
- Enable two-factor authentication where possible for added security
- Contact LevelUp directly via official channels if you experience login issues
Complaints and regulation
If you have an issue with LevelUp Casino that is not resolved by standard support, you can contact the licensing authority. LevelUp is regulated by the Tobique Gaming Commission.
FAQ
How do I contact LevelUp Casino?
LevelUp Casino offers 24/7 support via live chat and email. Both channels are available on the casino's official website. Check your account or the casino website for current support contact information.
Is this website official support for LevelUp Casino?
No. This is an independent information page about LevelUp Casino. It is not operated by the operator Novatrix SRL. For official support, contact LevelUp directly via the casino's live chat or email channels.
Who operates LevelUp Casino?
LevelUp Casino is operated by Novatrix SRL based in Costa Rica. The casino is regulated under the Tobique Gaming Commission licence (licence no. 0000002).
How do I report a problem with my LevelUp account?
Contact LevelUp Casino's live chat or email support directly. They are available 24/7. Never enter your login credentials on this or other websites – only use official LevelUp channels.
What should I do if I cannot log in?
Use the account recovery or password reset function on the official LevelUp website. If that does not work, contact LevelUp support via live chat or email for help.
